Return and Refund Policy

Refund/Return Policy for GDPOutlet.com

  

*Updated 8/8/2023

We strive to provide outstanding customer service with each and every purchase you make at gdpoutlet.com. Since we are aware that a return or refund may occasionally be necessary, we have established a comprehensive refund/return policy. Please read the following policies so that you are familiar with them.

Contact details for  GDP Outlet regarding returns and refunds:

Email address: support@gdpoutlet.com  


To start a refund return contact us by email at support@gdpoutlet.com .

30-Day Return Policy: You have 30 days from the day you receive your purchase to return it. Any item during this time period may be returned for any reason as long as it complies with the requirements outlined in the section below.

Who covers return shipping costs?

We work hard to make the return procedure as simple as possible for you. As a result, we are happy to let you know that we will pay for all of your return expenses. No costs, such as handling and shipping charges, will be an issue for you. Our objective is to make it as affordable as possible for you to return items. Whether you want to exchange an item for a different size or color, or if you simply changed your mind and want a refund, we can assist you. Our diligent team will take care of the fees and logistics of the return process. We respect your happiness and want to build trust in our brand. If you need assistance with your return or if you have any other questions, get in touch with our customer support staff. They are available to assist you and address any concerns. We are grateful that you chose to do business with us, and we pledge to always provide you with exceptional service, including a simple return procedure.


The product must meet the standards listed below in order to be eligible for a return:

  • The product must be in the same condition as when you initially received it, unharmed.
  • All tags, accessories, and instruction manuals must still be attached, and the item must be in its original packing.
  • For verification of the transaction, a receipt or other form of proof of purchase is necessary. You can also provide us with your order number, which we can confirm using.


Returning an Item: If you like to return an item, kindly take the following actions:
Contact our customer service department to begin the return process during the 30-day return window. at support@gdpoutlet.com   through email.

  • Our customer support staff will provide you with a return mailing label and detailed instructions on how and where to deliver the goods.
  • Make sure the item is securely wrapped to prevent damage during transportation.
  • To return an item to us, use the return shipping label. Returned items sent without prior clearance won't be accepted, so please be aware of that.
  • Damages and problems: As soon as you receive your order, we strongly suggest inspecting the items. If you find any defects or damages, or if you receive the wrong item, kindly contact us immediately once. Once we have determined the issue, we will move straight away to fix it.
  • Returns for regrettable purchases are also accepted.



Exceptions/Non-Returnable Items: Although we make every effort to accept the majority of returns, some items cannot be replaced due to their special qualities. According to our policy, the following items are not eligible for returns or refunds:

  • Food, plants, and flowers are examples of perishable goods.
  • Items created specifically for you or made-to-order products.
  • Cosmetics and other personal care products for hygiene concerns.
  • Gases, flammable liquids, or hazardous chemicals that risk vehicle safety.
  • Gift certificates and discounted items cannot be returned or refunded.


If you have any concerns or questions regarding whether a specific item is eligible for a return, please get in contact with our customer care staff for additional details.

Refunds: After we receive and inspect your returned item, we'll let you know whether your refund was accepted or denied. If your return is accepted, we'll initiate a refund to your original payment method within ten business days. Please be advised that the processing time for refunds may vary depending on your bank or credit card provider. Please contact us at  support@gdpoutlet.com if it has been more than 15 business days since we accepted your return and you still have not received your refund.


We are committed to finding solutions for any issues you might have with your purchase. We are here to help you and make sure you are satisfied with the online store at GDPOutlet.com